Jaume Miquel Naudi and David Roth analyze at World Retail Congress 2025 fashion retail’s fragmentation into sustainability, fast fashion, and price-sensitive segments. Their conversation covers eliminating non-perceived costs and optimizing operations with AI. Drawing from Spain’s recent national blackout, Jaume and David explore crisis resilience and how retail success requires humility, agility, and cultural transformation to meet evolving consumer expectations. Brought to you by WPP BAV, The World Retail Congress and Smollan

Brieane Olson and David Roth discuss at World Retail Congress 2025 PacSun’s transformation from California surf retailer to Gen Z lifestyle powerhouse. Their conversation explores pioneering adoption of TikTok and Roblox while ensuring all collaborations maintain brand alignment. Brie and David examine how understanding youth culture while upholding core values drives relevance, highlighting partnerships ranging from Met Museum to Formula 1. Brought to you by WPP BAV, The World Retail Congress and Smollan

Helena Helmersson and David Roth reflect at World Retail Congress 2025 on navigating retail disruption throughout her 26-year H&M journey. Their dialogue emphasizes integrating sustainability into core business models rather than treating it as peripheral. As they discuss leadership challenges, Helena advocates simplifying complexity for teams and fostering cross-industry collaboration that combines emotional resonance with circular innovation. Brought to you by WPP BAV, The World Retail Congress and Smollan

Adrien discusses the fundamental changes in retail, driven by the rise of e-commerce giants and the need for retailers to adapt to an “anything, anytime, anywhere” world. He argues that retailers can’t offer everything customers want by themselves and should embrace a marketplace model, connecting more customers to more products through a broader network of suppliers. Retailers need to think of themselves as ecosystem organizers, leveraging technology to onboard suppliers, merchandise products, and integrate promotions and loyalty programs. Brought to you by WPP BAV, The World Retail Congress and Smollan

Ian McGarrigle and David Roth celebrate at World Retail Congress 2025 the event’s record attendance and unprecedented collaboration. Their discussion highlights how the London gathering balanced strategic debates with immersive store tours at Selfridges, Primark, Tesco, and the new IKEA Oxford Street. Ian and David reflect on how the “Faster, Bolder, Smarter” theme united legacy retailers and disruptors through live data analysis, storytelling, and the Retail Hall of Fame ceremony. Brought to you by WPP BAV, The World Retail Congress and Smollan

Alex and David Roth warn at World Retail Congress 2025 against AI implementations that strip emotional nuance from retail experiences. Their conversation acknowledges AI’s excellence at streamlining searches and recommendations while emphasizing that humanity must remain central to innovation. As they explore retail psychology, they highlight how progress depends on leadership valuing empathy and trust as foundations of successful brand relationships. Brought to you by WPP BAV, The World Retail Congress and Smollan

David Smollan and David Roth identify at World Retail Congress 2025 product availability as manufacturers’ primary concern amid supply chain fragility. Their conversation praises both curated boutique experiences and large-scale operations like Africa’s ShopRite. As they explore retail fundamentals, they emphasize how customer knowledge, service excellence, and operational discipline remain enduring principles regardless of market disruption. Brought to you by WPP BAV, The World Retail Congress and Smollan

Matt Shay and David Roth deliver at World Retail Congress 2025 an optimistic U.S. retail outlook despite ongoing uncertainties. Their conversation highlights the industry’s pandemic-era agility, particularly in supply chain scaling. As they discuss retail evolution, Matt and David explore how physical stores are becoming fulfillment hubs and relationship builders, predicting a healthy 2025 holiday season based on strong economic fundamentals. Brought to you by WPP BAV, The World Retail Congress and Smollan

David Moore and David Roth explore at World Retail Congress 2025 how SPAR operates in 49 countries with €49.7 billion in retail sales. Their dialogue examines success through local partnerships providing market knowledge and agility, especially in emerging Eurasian and African markets. Throughout their exchange, they describe SPAR’s global network as a “cauldron of passion,” attributing expansion to entrepreneurial, often family-run operations. Brought to you by WPP BAV, The World Retail Congress and Smollan

JJ Van Oosten President DTX and David Roth analyze at World Retail Congress 2025 how retail must evolve through P&L-driven technology strategy. Their dialogue identifies retail media and marketplaces as revenue opportunities while positioning AI as central to cost control. JJ and David examine how agent-based AI will transform decision-making across operations, emphasizing that successful digital transformation requires focusing on concrete business levers rather than vague ambitions. Brought to you by WPP BAV, The World Retail Congress and Smollan