In this interview Thierry Andretta discusses the impact of digital transformation on retail and emphasizes the necessity of integrating technology to stay competitive while maintaining a focus on the consumer. He shares insights on the importance of data-driven decision-making and the role of AI in enhancing customer experiences. The conversation also highlights the ongoing challenges and opportunities in the retail sector as it adapts to the digital age

David Roth and Beth Ann Kaminkow discuss the importance of focusing on the consumer in retail, noting that many retailers lose sight of the consumer amidst other priorities. David and Beth Ann discuss how consumer behaviour has changed significantly over recent years and highlights the necessity for retailers to adapt accordingly as well as the significance of maintaining a strong brand purpose and the impact of digital transformation on retail strategies

Sir Clive Woodward and David Roth discuss the parallels between sports coaching and business leadership with the key element being that both domains focus on achieving results through people, highlighting the importance of halftime team talks in sports and their equivalent in business for assessing performance and strategizing improvements. The value of clear, concise communication, the significance of debriefing both wins and losses, and the need to maintain calm and focus under pressure

David Roth and Bobby Jones discuss the concept of “purpose” in business, defining it as the reason a company exists beyond making and selling products whilst emphasizing that purpose should inspire actions benefiting shareholders, stakeholders, and society. The conversation explores how companies can identify their unique strengths and address societal needs, creating a cohesive strategy that drives both purpose and growth

George MacDonald, Executive Editor of Retail Week, explore the key insights from the event and highlights two significant takeaways: the idea that “perfection is a disease,” emphasizing the importance of action over perfection, and the notion that “numbers are a consequence” of having a strong purpose and engaged staff. David and George also discuss the resilience and adaptability of the retail industry, emphasizing the importance of understanding and meeting customer needs

David Roth and Ian McGarrigle discuss the profound impact of digital technology and artificial intelligence on retail. Ian highlights the importance of integrating digital solutions to enhance customer experience and streamline operations. He also addresses the challenges of maintaining a human touch in an increasingly digital landscape and the need for a balanced approach to technology adoption. The conversation underscores the transformative potential of AI and the ongoing evolution of retail in response to technological advancements

Tune in as James Bidwell and David Roth discuss the disruptive trends in retail driven by innovation, particularly the rise of circularity and second-hand markets. James highlights the importance of large organizations partnering with innovators to scale new business models. The conversation also covers the shift from strategy to implementation in sustainability efforts, emphasizing the role of CEOs in driving these initiatives

In this interview David Roth talks with JJ Van Oosten focusing on the significance of innovation in retail. JJ discusses how retailers are leveraging technology to improve customer engagement and operational efficiency. The conversation highlights examples of successful tech integration, including the use of AI for personalized shopping experiences. JJ emphasizes the need for retailers to stay agile and innovative to meet evolving consumer expectations and maintain a competitive edge in the market

David Roth speaks with Sergio Bucher about the role of technology and innovation in retail. Sergio highlights the importance of using data and AI to understand consumer behaviour and improve the customer journey. Sergio also discusses how retailers are adapting to the digital age, emphasizing the need for a seamless integration of online and offline experiences. The conversation also touches on the challenges and opportunities presented by digital transformation in the retail sector

David Roth and Martin Urrutia Islas talk about the integration of AI and digital tools in retail while maintaining a human-centric approach. Martin emphasizes the concept of AI as a co-pilot, supporting but not replacing human decision-making and shares examples of how Lego uses interactive and creative experiences in their stores to engage customers. The discussion underscores the importance of balancing technology with personal interactions to create memorable retail experiences

David Roth and Suzanne Long discuss the evolving landscape of retail and talk about the strategic use of technology to enhance customer experiences and streamline operations. Suzanne emphasizes the need for a customer-centric approach, balancing digital tools with human interaction. The conversation includes examples of innovative retail strategies and the importance of agility and adaptability in meeting changing consumer expectations